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Cookie Policy

What are Cookies?

Cookies are short pieces of data that are sent to your computer when you visit a website. On later visits, this data is then returned to that website. Cookies allow us to recognise you automatically whenever you visit our site so that we can personalise your experience and provide you with better service. We may also use cookies (and similar browser data, such as Flash cookies) for fraud prevention and other purposes. If your web browser is set to refuse cookies from our website, you will not be able to log in to the members area or take advantage of certain features of our website. As a result, we strongly encourage you to configure your web browser to accept cookies from our website.

We uses cookies in a number of ways:

  • Critical cookies: These cookies are essential in order for you to move around the website and use its features or member services. Without these cookies, the website would not perform as required.
  • Functionality cookies:  These cookies allow our website to remember choices you have made (such as when you fill in a form).
  • Performance cookies: These cookies collect information about how visitors use our website, for instance which pages visitors go to most often. These cookies don't collect information that identifies you. This information is aggregated and used to improve how our website works.

Which cookies are used?

Below is a list of the cookies that may be stored on your computer when visiting www.service-network.co.uk. From time to time we may make changes to this list as we introduce or remove functionality from our website.

Critical and functionality cookies:

Identifier This cookie is set when you first visit the website and allows the end user to log in and navigate through membership elements. The website requires this cookie in order to identify the user so that membership based services can be provided. PHPSESSID

Performance cookies:

Unique visitors This cookie is used to determine unique visitors to the site. It is updated with each page view. __utma
User sessions This cookie is used to establish and continue a user session with the site. When a user views a page on the site, the Google Analytics code attempts to update this cookie. If it does not find the cookie, a new one is written and a new session is established. This cookie is updated to expire after 30 minutes. __utmb
User sessions – compatibility Historically, this cookie operated in conjunction with the __utmb cookie to determine whether or not to establish a new session for the user. For backwards compatibility purposes, the site still uses this tracking code. This cookie will expire when the user exits the browser. __utmc
Traffic monitoring This cookie stores the type of referral used by the visitor to reach your site, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation within the site. The cookie is updated with each page view to your site. __utmz

To find out more about cookies visit the Information Commissioner’s Office website.